The official World Cup Draw was held on April 29 2023 determined the groups as
well as the locations where each team will play for their respective Group games.

Tickets do not include entry visa to the Philippines. Please check the Philippine visa
regulations for your country of origin and apply for your visa directly. Visit
https://www.visa.gov.ph for visa application guidelines.

Tickets are available for purchase at the official website: https://philippines.worldcup.basketball/.

All Visa/Mastercard/JCB credit/debit 3D secure cards are accepted. Mobile wallets
such as Maya, GCash, GrabPay, BancNet are also available as alternate payment
methods.

Tickets have to be paid immediately upon purchase.

There is no limit per purchase. A buyer can purchase as much tickets/packages for
the FIBA World Cup 2023.

Seat are assigned automatically by FIBA for all those purchasers who purchased
2Day Passes, 1Day Passes, Super Fan Pass and Ultimate Fan Pass.
Ticket holders who purchased or will purchase Single Game Tickets can choose
their seats upon purchase.
All purchasers will have access to their tickets through their ‘Customer Account
Page’ at least two weeks before the start of the FBWC 2023. Instructions on how to
access your account will be emailed to you when your tickets are available.

All children, regardless of age, must be in possession of a full priced ticket, if they
want to avail of a seat. Children no taller than three (3) feet can enter the venue for
free but will have to sit on their parent’s / guardian’s lap.

Persons with special requirements (ie wheelchair) can purchase 2 tickets to include
an accompanying person.

Dedicated areas for people with special requirements will be made available after the
draw on April 29, 2023.

If you want to make a group purchase, we advise you to reach us via the “Contact Us” form in this website so we can help you in this process.

All tickets are associated with the purchaser, and the as owners of the tickets they will
have the right to transfer one or all of the tickets to other people, who will then become
owners of the ticket. Transfer of ownership of ticket should be made 24 hours before the
game. We will send you an email in the following months to guide you through the
ticket transfer process.

Purchasers will have access to their tickets at least two weeks before the
start of the event and they will be able to create an account to manage their tickets.

All purchasers will have access to their tickets through their ‘Customer Account
Page’ at least two weeks before the start of the FBWC 2023. Instructions on how to
access your account will be emailed to you when your tickets are available.

Reselling tickets or using them for commercial purposes is not allowed.

The official tickets for the FIBA Basketball World Cup 2023 can be purchased
through the official website: https://www.fiba.basketball/basketballworldcup/2023
and, depending on what game you would like to watch you can also purchase your
tickets at the following ticket outlets:
Ticketnet: https://www.ticketnet.com.ph/
SM Tickets: https://smtickets.com/

An order cannot be cancelled; all sales are final. Tickets will only be refunded for
causes directly attributable to the organization.

The games that were scheduled at the Araneta Coliseum on August 25, 2023 will
now be played in Philippine Arena in Sta. Maria Bulacan, Philippines. Also, the Final
Phase has now been moved from Philippine Arena to Mall of Asia Arena.

The following five packages have been affected by the change of venue:
 Follow My Team Philippines
 Gilas Day Pass – August 25, 2023
 2 Day Pass – Plan A, August 25-26, 2023.
 Finals Ultimate Fan Pass
 Finals Superfan Pass

Follow My Team Philippines: Team Gilas will play 5 games in the Group Phase.
The first game day which is on August 25, 2023 will NOW be played at the Philippine
Arena. The rest of the four games of Team Gilas will remain at the Araneta
Coliseum.

Gilas Day Pass 1: Only Gilas Day Pass 1 (August 25), has been affected by the
change of venue. The two games included in this pass will NOW be played in
Philippine Arena instead of Araneta Coliseum. The other Gilas Day Passes (August
27 and August 29) are not affected by the change of venue.

2-Day Pass: Only Plan A (August 25-26), has been affected by the change of venue.
The two games played on August 25 will NOW be played in Philippine Arena instead
of Araneta Coliseum, but the other two games played on August 26 WILL REMAIN in
Araneta Coliseum. All the other 2 Day Passes (Plan B – C – D – E – F – G – H – I –
J) are not affected by the change of venue.

Finals Super Fan Pass: All scheduled games will NOW be played at the Mall of
Asia Arena instead of Philippine Arena.

Finals Ultimate Fan Pass: All scheduled games will NOW be played at the Mall of
Asia Arena instead of Philippine Arena.

Please email us at fbwc2023@spb.ph for further information

We are working on a hospitality programme, and we will release details as they are made available.

At the moment, there are no travel packages. Once available, there will be a
separate package offer.

If you could not find your answer in the FAQs, please feel free to contact us through: fbwc2023@sbp.ph.